Welcome to Genesys CX Tour Perth registration, to be held at Double Tree by Hilton Perth on Thursday 19 March 2026. 

CX Tour registration costs $50AUD which includes full event agenda including mainstage sessions, afternoon workshops, lunch and the networking event.

Payment Options

Registration payments can be made online using a credit card (Visa, Mastercard or AMEX) at the end of this registration form or select 'Pay on Invoice' to be emailed an invoice to pay via direct bank transfer.

If you have any queries during the registration process, please contact the events team at events@cw3.co or +61 3 9870 2811.

Click on Next to continue with your registration.


If you have any queries during the registration process, please contact:     

Genesys ANZ Events Team
e: events@cw3.co
p: +61 3 9870 2611

Personal Information

Primary Work Location

Terms and Conditions

Event Terms and conditions

CX Tour Perth Privacy Policy

CX Tour Perth privacy policy

Communication Consent

By registering for CX Tour Perth, you consent to Genesys contacting you at the work email address or work phone provided.

Click on Next to continue with your registration.


If you have any queries during the registration process, please contact:     

Genesys ANZ Events Team
e: events@cw3.co
p: +61 3 9870 2611

Registration

Where did you hear about CX Tour Perth?

What category best describes your function within your company?

Other, please specify (Function)

Click on Next to complete your registration.


If you have any queries during the registration process, please contact:     

Genesys ANZ Events Team
e: events@cw3.co
p: +61 3 9870 2611

Attendee Type

AMOUNT
50.00
TOTAL
AMOUNT
50.00
TOTAL
AMOUNT
50.00
TOTAL
AMOUNT
50.00
TOTAL

Afternoon Workshops

Afternoon workshop A- The AI-Driven Employee: Shaping the Future of Contact Centre Performance

19 Mar 2026 | 1.30pm - 4pm

In today’s evolving contact centres, AI isn’t here to replace agents or supervisors, it’s here to empower them. This interactive workshop dives into how Human + AI collaboration is transforming employee engagement, improving performance, and reducing churn.

Join experienced peers and practitioners for interactive demos, roundtable discussions, and a forward look at what’s next in Genesys Workforce Engagement Management.

Walk away with real-world strategies to optimise your workforce and unlock the full potential of AI-enhanced employee performance.

Afternoon workshop B- From Strategy to Impact: Applying the Genesys Experience Orchestration Plan

19 Mar 2026 | 1.30pm - 4pm

This hands-on workshop will demonstrate how to define your CX strategy and execution plan using the Genesys Experience Orchestration Plan. Together, we’ll explore how to translate strategy into action with a focus on achieving measurable outcomes and transformational impact. Through interactive activities, customer success stories, and practical tools, you’ll dive into the full journey of proven pathways for delivering success.

Create your own Experience Orchestration Plan and leave with actionable frameworks and the confidence to drive growth and create lasting competitive advantage within your own organisation.

Social Hour

Join us for drinks and networking at 18 Knots Rooftop Bar at Doubtree by Hilton Perth. 

Click on Next to complete your registration.


If you have any queries during the registration process, please contact:     

Genesys ANZ Events Team
e: events@cw3.co
p: +61 3 9870 2611

Summary


If you have any queries during the registration process, please contact:     

Genesys ANZ Events Team
e: events@cw3.co
p: +61 3 9870 2611

Payment


If you have any queries during the registration process, please contact:     

Genesys ANZ Events Team
e: events@cw3.co
p: +61 3 9870 2611

Thank You

You will receive a confirmation email within the next 20 minutes. Keep in mind this could be dropping into your junk/spam folder.

If you do not receive it please reach out to us below:

CX Tours Events Team
E. events@cw3.co
T. +61 3 9870 2611


If you have any queries during the registration process, please contact:     

Genesys ANZ Events Team
e: events@cw3.co
p: +61 3 9870 2611

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