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By registering for CX Tour NZ, you consent to Genesys contacting you at the work email address or work phone provided.

Afternoon workshop A: AI-Driven Employee Engagement

Artificial intelligence is transforming employee engagement. Join our workshop to explore strategies that blend responsible automation with human-centric practices, fostering a thriving workplace. Learn how to support supervisors with the tools they need to lead and inspire effectively by balancing technology with empathy. 

Equip yourself with the knowledge and skills to elevate employee engagement and create a future-ready workforce.

Afternoon workshop B: Bringing Experience Orchestration to Life

You saw it demonstrated, you’ve heard the vision, you want to know how you can do it.  Let us take you through how it’s done .  Not only will you see how we did it in Genesys Cloud, but we will guide you through how you can uncover the value Experience Orchestration can bring to your organisation.

Afternoon workshop C: Government only - Driving Cost Efficiencies

Collaborate with Genesys and fellow government customers to understand how to drive value and efficiency in your CX programs.  This interactive workshop will empower you to identify ways to improve the customer experience whilst driving operational efficiencies.

Please select your preferred Workshop.

You should receive a confirmation email within the next 20 minutes. Keep in mind this could be dropping into your junk/spam folder.

If you do not receive it please reach out to us below:

CX Tours Events Team
E. events@cw3.co
T. +61 3 9870 2611