Genesys is hosting a Genesys User Group session on 1 August from 9:00am – 11:30am. It is open to all current end user customers and is an opportunity to connect and share ideas and solutions to business challenges you are addressing with Genesys products and services.
Agenda:
9:00 - 9:15 Welcome coffee and networking
9:15 - 9:35 Strategic Insights: Insights and Interactions with Peter Graf, SVP Strategy, Genesys
9:35 - 9:50 Interactive Q&A Session
9:50 - 10:30 Harnessing the Power of Social Listening: An Expert Dive into Radarr – Prerna Pant, Director, Global Experience Innovation - Social, Genesys
10:30 - 11:00 Product Roadmap and Q&A – Jeff Wise, Vice President, Product Management, Genesys
11:00 - 11:30 Networking and morning tea